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We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or place an order.

 

1. Information We Collect

We may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order details (product specifications, quantities, customization details)

  • Payment-related information (excluding full bank or card details)

 

2. How We Use Your Information

Your information may be used to:

  • Process and manage orders

  • Provide order updates, approvals, and production status

  • Coordinate production, quality checks, and shipment

  • Respond to inquiries and provide customer support

  • Improve our services and website experience

Information is used only for business and order-related purposes.

 

3. Payment Information

  • Payments are processed through manual bank transfer or approved methods.

  • We do not store sensitive payment details (full account numbers or card information).

  • Any payment proof shared is used strictly for verification.

 

4. Data Protection & Security

  • We take reasonable measures to protect your personal data from unauthorized access or misuse.

  • Access to customer information is limited to authorized team members for operational purposes only.​

5. Information Sharing

We do not sell, trade, or rent your personal information.
Information may be shared only with:

  • Logistics partners (FedEx, UPS, DHL) for delivery

  • Service providers involved in order processing (when necessary)

All third parties must maintain confidentiality.

 

6. Cookies & Website Analytics

Our website may use cookies or analytics tools to:

  • Improve website performance

  • Understand user interaction

  • Enhance browsing experience

You may disable cookies through your browser settings.

 

7. Data Retention

We retain information only as long as required to:

  • Complete orders

  • Maintain business records

  • Comply with legal or regulatory requirements

 

8. Customer Rights

You may request to:

  • Access your personal data

  • Correct inaccurate information

  • Delete your data (subject to legal/business obligations)

Contact us directly for such requests.

 

9. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time.
Changes take effect immediately upon being posted on this page.

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